COVID-19: How Voortman is Leading in Support, Service & Technology
A lot has changed in the past month. COVID-19 has interrupted our daily lives and the way we conduct business. The customer is the center of our business and we are proud to represent a manufacturer that has put the customer first even in challenging times. Voortman's number one goal is to give our customers peace of mind. They understand how to make the lives of their customers easier and more convenient through service, support, and technology.
Value for Life
Voortman is a firm believer that only providing basic service and support is not enough. It is their responsibility to make sure that your machinery will always run as optimal as possible. Therefore, Voortman provides comprehensive tailored services such as maintenance, training, parts, and consumables. Each one of these services is based on the needs of our customers. Voortman see's customer service not as a department, but as an attitude.
Maximizing Uptime - Voortman is focused on training operators and minimizing interruption of the production process to assure optimal use of your machinery.
Relationships - Voortman strives to establish and maintain relationships during the entire machine lifecycle based on your needs.
Transparency - Voortman is disciplined and transparent: They do what they say!
Reliable Partner - Voortman is a reliable partner to fulfill the need for tailored customer services.
Cutting Edge Technology
In a world where we are not able to meet face-to-face, Voortman is leading the way by allowing customers to plan for the future of their shops online. No one shop is the same and that is why Voortman has developed a unique approach to helping fabricators automate processes in their shop. Voortman has the ability to take 3D models representing 10% of your annual output to be able to accurately identify the ideal combination of equipment that is right for you.
After identifying the ideal combination of your equipment Voortman can produce a 2D or 3D model inside a rendering of your building. This can be viewed on your desktop or a compatible Oculus VR headset. This allows customers to get a better understanding of their investment before its even built. This is a great way for customers to show their team and customers the future of their business.
Voortman and JPS International Inc. are here to help you in this difficult time.